The following post is taken unedited from an email received from one of our clients. We normally publish short extracts of customer testimonials on our main site. Given the detail provide by Mr. Clements we have decided to publish the whole letter, warts and all. Where appropriate, we have taken the opportunity to link to the relevant pages on our site.
MTM Civils and Environmentals have just installed a 25PE Marsh Ensign Sewage Treatment Plant situated within the curtilage of our property but which also serves 5 other neighbouring cottages. This system replaces an old septic tank and soakaway which was no longer working efficiently. Although the new system has only been in operation for over a week, it seems to be working well and the whole installation process was completed in a highly professional manner.
Tony came out to quote for the works back in March and we were impressed with his knowledge and expertise in gauging what would be appropriate for our situation. He recommended a Marsh Ensign system and later submitted a quotation which was detailed and transparent. Although not the cheapest quote we received, we eventually offered MTM the work because we were satisfied they would do an excellent installation.
I say ‘eventually’ because choosing the make and type of Sewage Treatment Plant was very difficult. Obviously, when spending a considerable sum of money you want to ensure you are getting the most appropriate system for your situation. It’s not like buying a car, you can’t test drive a system first and neither is it easy to get any independent, objective reports unlike the Motor Industry. Manufacturers within the sewage industry will make extravagant claims about their system and quote all sorts of figures to show theirs is the best- facts and figures about the strength of materials used, the quality of their manufacturing methods, the effluent quality, the certificates they hold, the superiority of their warranty etc. They also tend to rubbish and dismiss the opposition as completely flawed. There needs to a lot more honesty and clarity in the industry because at the moment it is so difficult for the consumer to make an informed choice. Most contractors like MTM will promote only a few manufactures because this is in their interests as ‘qualified installers’. But I think it would be really helpful for a company like MTM to be really knowledgeable about all the various makes and to act more like consultants offering truly independent advice. Tony, to his credit, admitted from the outset that his main experience was with Marsh and he was confident that the system was good but as I said we wanted independent advice. We spent many hours finding out how the Marsh system stacked up against the opposition and eventually concluded that the Marsh Ensign was the best for our situation. OK rant over!!
The installation was completed in July and took a week in total. I can not praise the two guys employed through MTM highly enough. Jason and Scott worked like trojans and were thoroughly professional and competent in everything they did. Access to our property was somewhat difficult as an approach had to be made through a neighbouring field, a stream traversed and openings made in fences but nothing was too difficult for them. They were polite, cheerful, prepared to explain what they were doing and prepared to listen to any concerns we had. We fully expected the garden to look like a car crash afterwards but everything was reinstated and levelled so that all that was needed at the end was a rake over and some seeding. They were splendid ambassadors for the company.
Would we recommend MTM to others? Undoubtedly. ( but hope they might take on board some of the advice above)
Would we recommend the Marsh Ensign? Well its too early to judge really. As yet it works perfectly. It is quiet and there is no odour but we will have a better idea of performance after a year.
So there you have it. A thorough, unedited, customer review of how we installed the Marsh Ensign sewage treatment plant for a customer in Somerset. Our thanks to Nigel Clements for diligently providing his honest feedback.
Most private sewage treatment plants are self powered and being exclusively for the use of one home means they have a far lower energy requirement than regional sewage treatment facilities.
Many utility companies have been looking at their carbon footprint and as a result some are looking at renewable energy sources to assist with powering facilities like this.
A Thames Water sewage treatment plant in East London is going to be partly powered by the renewable energy generated by an exclusive wind turbine at a cost of £5million!
The sewage treatment plant itself also creates electricity via the solid waste that goes through it – enough electricity in fact to power 7,000 homes a day!
However, despite the wind turbine creating enough energy to power 13,000 homes on a windy day, it will only provide 4% of the required electricity to power the plant.
This sewage treatment system is obviously on a far grander scale than most of the systems you at home will be maintaining. However keeping the systems well maintained (just like home owners plants) is a necessity and failure of a plant like this can cause untold problems, as the aftermath of the hurricane in New York proved last year.
For more information on sewage treatment maintenance for your home contact MTM Environmental.
MTM has recently been appointed as a registered UK installer of Biorock sewage treatment plant. The Biorock plant is a low cost, easy to install and energy-efficient way of dealing with sewage.
The Biorock sewage treatment plant requires no electrical power to work and meets the EN12566 environmental standard.Biorock units need a simple primary/septic tank upfront which need only be emptied once each year.
Key features of the Biorock sewage system are:
- A highly efficient and sustainable domestic sewage water solution
- Value for money for them with costs savings throughout the year
Biorock are based in Luxembourg.
A recent report in a popular engineering publication highlights the importance of sewage treatment works on both and individual and province based scale.
The region of Loano in Italy is a popular tourist destination and is visited by many people on a yearly basis. However, prior to the installation of a new sewage treatment works, local residents and the surrounding environment were facing issues which, (according to the report) could have resulted in negative consequences.
Engineers installed a new system that now serves more than 140,000 residents and treats enough water to fill 14 olympic sized swimming pools.
Of course this system is on a much grander scale than many of the individual sewage treatment plants installed and maintained by MTM environmental, but the surrounding concerns, maintenance regime and environmental considerations are essentially the same.
Ensuring your system is fit for pupose is an important part of owning treatment works like this, so inspections and maintenance should be completed on a regular basis.
The orginal report regarding the italian treatment works can be found here, but if you are looking for assistance with your own sewage treatment works contact MTM Environmental who would be pleased to discuss your needs further.
We operate throughout most of the southern and home counties and provide regular maintenance and inspection reports for many of our existing customers on a regular basis.
With the constant lowering and tightening of prices in business it is very easy for installers to start to cut corners on the quality of installations. A big element of any treatment plant installation is the use of concrete to backfill around the plant.
Although many treatment plants can be backfilled with shingle is it vital that the sub spoil is porous and will NEVER surcharge with ground water. Although this is a very rare sight, MTM have always taken the view that if it CAN happen it WILL happen. As a result, the plants installed by MTM will always have a concrete surround to them as well as a concrete base.
Treatment Plant Installation
The photo to the right shows a concrete surround being placed over the upper section of a plant on a previous job completed by MTM. This prevents any risk of floatation in wet weather periods and reduces the risk of damage during the life of the tank.
The semi dry concrete mix is compacted in stages giving a uni form strength to the whole installation.
Although times are becoming increasingly difficult some things are simply not worth reducing the quality on and a good firm concrete surround to any plant installation will guarantee that system for its life span as well as protecting it from external forces causing any damage to its structure.
For more information on MTM Treatment Plant Installations, please call us or email us.